Information you choose to share
When you contact Masten Fine Framing by phone, email, in person, or through a website inquiry, you may provide information such as your name, contact details, project information, and photographs or details about artwork or objects you would like framed.
How information is used
Information you provide may be used to respond to inquiries, discuss framing projects, prepare estimates, coordinate services, provide customer support, and maintain business records related to your request.
Website information
Like most websites, this site may receive basic technical information such as browser type, device type, referring page, and IP address through hosting, security, and performance services. This information may be used to operate, protect, and improve the website.
Analytics and session insights
Masten uses Microsoft Clarity to understand how visitors use the website. Clarity may collect interaction and technical information such as pages viewed, clicks, scrolling, device and browser information, and session activity to help improve usability and website performance. Fields where visitors enter project details, names, email addresses, or phone numbers are intentionally masked from Clarity recordings.
Service providers
Masten may use service providers for website hosting, analytics, file delivery, security, communications, and other business operations. These providers may process limited information as needed to perform those services.
Sharing and sale of personal information
Masten does not sell personal information. Information may be shared when reasonably necessary to provide a requested service, operate the business, comply with law, protect rights or safety, or work with service providers acting on Masten's behalf.
Retention and security
Information is retained only as long as reasonably necessary for the purposes described above, business recordkeeping, or legal obligations. Reasonable administrative and technical measures are used to protect information, although no online system can guarantee absolute security.
Your choices
You may contact Masten to ask about personal information you have provided, request a correction, or ask that information be deleted when applicable. Some records may need to be retained for legitimate business or legal reasons.
Contact
Questions about this policy can be directed to Masten Fine Framing at 2500 E Orchard Rd, Suite A, Greenwood Village, CO 80121, or by phone at (303) 578-0983.